Decathlon records 150,000 shoppers for its new store with location technology

Key Insights:

Challenge:

Drive awareness and footfall for the launch of Decathlon’s largest store in Hong Kong.
Increase website visits and in-store traffic for the new Tseung Kwan O location.
Effectively target sports enthusiasts and competitor store visitors to maximize store visits.

Results at Glance:

visitors in 7 days across Decathlon stores

0 K+

increase in daily footfall post the campaign

0 %

increase in footfall post Actalike audience activation

0 %

Solution:

Combined traditional and digital channels, including OOH ads, paid search, and Google Maps.
Leveraged Azira’s platform to curate precise audience segments of sports enthusiasts and competitor store visitors.
Used a two-phase strategy: Phase one focused on landing page visits and sign-ups, while phase two retargeted audiences and targeted lookalikes to drive footfall to the new store.

Havas Media Hong Kong and Azira worked in conjunction to make Tseung Kwan O store launch one of Asia’s most successful store launch

Objective

Leading sports retailer, Decathlon launched their third store earlier this year. Decathlon Tseung Kwan O is the largest sports store that ever opened in Hong Kong, so the Decathlon team had to put together a large scale campaign in order to:

Boost brand awareness prior to the new store launch.
Increase website visitation and drive in-store footfall across Decathlon’s stores.

Strategy and Execution

Decathlon combined several channels to maximize reach –

Traditional OOH:
MTR ads, Bus stop
ads, Billboards

Digital:
Paid search, Banners,
Google maps

Havas Programmatic Hub Hong Kong leveraged Azira for audience curation and targeted marketing in a two-phase approach.

To give a final push at the bottom of the funnel, and get sports enthusiasts around Decathlon Tseung Kwan O to visit the new store, they worked with Havas and Azira on the drive-to-store campaign.

With the objective to drive awareness,the first phase of the campaign focused on optimizing the landing page visits with the intent to encourage visitors to sign-up. This was prior to the Tseung Kwan O store launch.

For this, Azira curated the audience – ‘sports enthusiasts’, in its marketing SaaS product Allspark by analyzing people seen at sports centers, sports complexes, Marathon Sports stores and competitor sports stores – such as Nike and Adidas. This defined audience was then served mobile ads when they were in close proximity to these locations.

The strategy implemented in phase two was to optimize results by retargeting the audience segment from phase one, building lookalike audiences, and reaching them when they were in close proximity to Decathlon stores. This was done in addition to targeting new consumers, especially those seen at competitor stores.

Results

150,000+ visitors

in 7 days across
Decathlon stores

50% increase

in daily footfall post
the campaign

75% increase

in footfall post Actalike
audience activation

Of the audience exposed during the campaign, there was a 30% conversion rate on the landing page post exposure to the ad, and 6% of people who visited the landing page signed up – 2x times higher than the industry average.

Azira’s Attribution Lift Index of the campaign was a whopping 195 at the completion of phase two. This essentially means that the audience exposed to the campaign (which ran on Allspark) was 95% more likely to visit a Decathlon store, when compared to the likelihood of a store-visit from a non-exposed audience.

Modeled on these data-driven audience insights, Decathlon aims to improve their media planning and optimize marketing activities for their forthcoming store launches.